Testimonials

Our Customers Love Us!

"... inevitably, we turned to the Internet. We used Google to find an eight-way, hand-tied sectional—and a vendor, CarolinaChair.com. It advertised its quality construction, free shipping and 30-day-money-back guarantee: They will pay the cost of shipping for a return, excluding items made with custom fabrics, within the first 30 days. And the prices for sectional sofas were about $1,000 to $2,000 cheaper than those in the stores ... On Nov. 12, Chad sent us an e-mail saying the fabric had been received and that we should receive the couch by Dec. 21. On Nov. 25, we noticed that the credit card had been charged, meaning the furniture had been shipped. On Dec. 5, a local delivery company called to set up a delivery time. The delivery guys said they would come between 9 and noon on Dec. 1—they showed up promptly at 9:30 a.m. And the sofa was beautiful." Read the complete article

 

Julia Angwin - staff reporter for The Wall Street Journal

Read more from our customers! Photos are positioned above the testimony. Testimonies from previous years can be accessed underneath the last testimony on this page. Also, be sure to check out our Google Reviews on the web.

Hi Cathy, just letting you know the sectional arrived today. It's beautiful!! Thank you all so much!

Thanks,

A & C, New Jersey, 7/25/24

Hi Cathy! I got the shipment and my sofa is back to being a super comfortable place to sleep! Thank you!

(Note from CarolinaChair: Air Dream replacement bladder order from customer)

J. Abrams, New York, 6/26/24

Hi Cathy,

The loveseat and ottoman just arrived.  She is gorgeous. Thank you so much. If I ever need another piece, I will certainly come back to CarolinaChair.

The fellows that delivered very, very pleasant and professional. I appreciate that they let me know their arrival time an hour+ in advance.

Regards,

C. Brown, South Carolina, 6/23/24

Hello Cathy. Thank you for your follow up with me concerning the full-size Air Dream bladder for my sleeper couch. I did receive it yesterday (06/10) and installed it on the sleeper. Perfect fit. Thank you! Again, thank you!   

B. Celustka, California, 6/11/24

Thank you so much!! Delivery was yesterday and already kitty approved! 

E. Henriquez, California, 6/7/24

Ms. Fry,

I want to thank you for sending us the replacement air bladder so quickly. We received the package yesterday.  We are from Arizona traveling in our RV to Maine when the air mattress we had started leaking. I researched online to find a company that sells just the replacement air bladder and found Carolina Chair company. I called on Monday, and the phone was answered immediately by Cathy. (So many companies nowadays are automated or have phone banks with people that don’t even know the product they are selling). It was refreshing to have someone answer the phone and knowledgeable about the product. Our window to get the package was short and I explained that to Cathy.  Cathy was very nice and understanding of our predicament. I completed the order online and it was immediately received by shipping.  I received a confirmation email from Loretta and by Wednesday the package was received by us in NY!  Another bonus- no charge for shipping! If we are ever in the market for new furniture this is the place I would check first.  Customer service and quality can’t be beat!

Thank you.

M. Griego, New York, 5/23/24

Hi Cathy.

The furniture finally arrived.  No damage and the tailoring is beautiful.  Here is a photo of the custom chair in its proper place.  It’s a little dark because the camera adjusts for the light coming through the windows.  Christine is not sure about how it looks.  I think it came out just the way I wanted it to.  It was hard to imagine a three-dimensional piece but you guys did a good job.

If I was doing it over again, I would have extended the arms to the end of the cushion and raised the lower side arm portion about 2”.  Still, I think it’s just right, fits the space perfectly and permits the view out both windows.

Thank you for doing such a good job!

T. Sawran, North Carolina, 5/2/24

Hi, Cathy - I received my couch and chair last night and am very pleased with them. A photo is attached.

I'm writing to give a review of the delivery men from D&D. They were scheduled to arrive between 5 and 8 on Friday night. At 7:19 they phoned to say they were :30 away. They arrived about 8:00 and it took about 10 minutes to get my items out of their humongous truck. They had to take it through 5 doorways and the job was completed by 8:35. They had to remove the feet of the couch to get it through one doorway. The two men were quite pleasant and friendly. My niece's 7-year-old foster son really wanted to help and the men were very kind to him and gave him some pillows and cushions to carry in. Good work, D&D!

C. Sampson, Illinois, 3/23/24

Cathy, I can’t tell you how much we are loving our sofa. White is tough, but it’s been worth it to brighten out room.

A. Thompson, Georgia, 3/22/24

Cathy,

We are very happy with the loveseat. The color is great, and it is a very comfortable piece.

C. VanderWilde, Idaho, 1/17/24

I absolutely love my new green sofa and sectional! The vibrant color compliments my wood floors and cozy atmosphere. The sofas are solid and also have a timeless look that I love. The durable fabric is a game-changer, especially with my lively pets – it holds up remarkably well against their antics and is very easy to clean! I'm confident that this sectional will last for years, making it a smart and stylish investment for both comfort and durability. I am so in love with my new pieces from CarolinaChair.com and I highly recommend them to anyone looking for new furniture.

S. Groom, North Carolina, 1/8/24

Our chair was delivered today, on time, clean, polite, efficient driver and helper. Inspected and delivered as promised.  Wish I had more suppliers like you and your family.  Great job. Thanks!

J. Alexander, California, 1/6/24